Shipping - Domestic

Why hasn't my package arrived yet?

INDIA :

FedEx Priority service usually delivers within 3-5 working days to tier 1 cities, but sometimes may take up to 5-7 working days to tier 2 areas. This does not include weekends or holidays.

India Post Priority service usually delivers within 4-6 working days to tier 1 cities, but sometimes may take up to 7-10 working days to tier 2 and up to 14 days to tier 3 areas. This does not include weekends or holidays.

If your question was not answered in our support topics, please click here to contact us.

What is your policy on lost or delayed packages?

Please make sure to double check the shipping addresses to ensure the delivery.

If item returns to us due to incorrect shipping information, we will notify our customer known it is been returned by the post office, and automatically give customer refund for the purchase; however the Shipping and handling Charge is non-refundable.

If Item (Prepaid Order) doesn't deliver within 14 working days post dispatch date, an auto refund will be applied considering the item lost in transit through courier company.

If Item (Cash on Delivery order) doesn't deliver within 7 working days post dispatch date for Tier 1 cities and within 10 working days post dispatch date for Tier 2 cities, Customer will have the rights to cancel / reject the order/shipment and same will be returned back us.

We do not guarantee the delivery time; delivery issue is upon the shipping company, FedEx (or the Post Office of the country).

We will try our best to ship out the purchased item within 1 or 2 Business days.

Our office is closed on weekends and holidays. Orders placed on weekends and holidays will be processed the next business day. Additionally, orders placed after 10:00 am India Standard Time will be considered placed on the next business day.

If your question was not answered in our support topics, please click here to contact us.

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